Return & Exchange Policy

Your Satisfaction is Our Priority at The Murtihub:

At The Murtihub, we are committed to ensuring your complete satisfaction with every purchase. Once delivered from our warehouse, orders with non-repairable manufacturing flaws cannot be returned or canceled.

Product Damaged or Defective: If you receive a damaged, defective, or incorrect product, immediately contact our Customer Care Helpline at +91 73035 52196 . Lodge a complaint within 48 hours of delivery, and disclose hidden faults promptly upon discovery.

Return And refund Conditions:

• Products with broken seals, alterations, or damage not eligible.
• Refuse delivery if obvious damage to the box is noticed.

Refund : Refund Will be Credit with in 4-5 days In original source of payment.

Replacement Or Exchange:

• we will only Replace or Exchange Product Of our Store so that you can easily buy again any other product suitable for you from our vast collection
• Replacement is subject to product availability.

Damaged/Missing Items: Raise a ticket on the day of delivery for God Idol, Car dashboard idol, or Decor categories. No complaints accepted after this period.

Return through Courier Collection:

• Contact Customer Service within 48 hours.
• Items collected by courier, subject to unused condition and original packing.
• Docket number issued for future reference.

Replacement And Exchange Process at Murtihub:

We take pride in our meticulous product checks, minimizing the need for returns. However, if you receive a defective or damaged item, our transparent return policy ensures a hassle-free experience.

1. Initiating a Return:

   • Click a photo of the product.
   • Email it to us at murtihubstudio@gmail.com

2. Verification and Reverse Pickup:

   • Once verified, we arrange a reverse pickup.
   • You receive the tracking number for monitoring.

For any concerns, email us at murtihubstudio@gmail.com.

"Your contentment is our commitment!"